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Sutra Tools Terms & Conditions

Last modified: August 21, 2024

Terms & Conditions

Thank You for Choosing Our Services

Welcome to Sutra Analytics PVT LTD! By using our products and services (“Services”), you agree to abide by these terms and conditions, as well as any policies referenced within them. Our Services are provided by Sutra Analytics Pvt Ltd, located at 607, Link, 100 Feet Road, opposite Shree Vishnudhara Gardens, Gota, Ahmedabad, Gujarat, India, 382481.

Usage of Services

To use our Services, you must comply with all applicable policies. Please read this license agreement carefully, as installing or using our software indicates your acceptance of these terms. If you do not agree, please refrain from installing, using, or distributing the software and promptly discontinue use.

Do not misuse the Services. Unauthorized access, interference, or usage beyond the provided interface and guidelines is prohibited. You may only use our Services as permitted by law, including export control regulations. Violation of our terms may result in suspension or termination of your access.

Intellectual Property Rights

Your use of our Services does not grant you ownership of any intellectual property rights. You may not use any content from the Services without permission or as permitted by law. This agreement does not grant rights to use our branding or logos, nor does it allow you to alter legal notices associated with our Services.

Certain Services are available on mobile devices. Ensure safe usage and avoid distractions, especially when adhering to traffic and safety laws.

Privacy

Our Privacy Policy outlines how we protect your personal information. By using our Services, you consent to the collection and use of data in accordance with our Privacy Policy.

Consent to Data Collection

You consent to Sutra Analytics collecting and using technical data and information, including but not limited to device specifications, usage details, and relevant contact information. This data, gathered periodically, assists in enhancing our products and supporting the Services. It is stored in a way that does not personally identify you unless specified otherwise.

Software and Updates

We continually improve our tools and may update or change features as necessary. This includes modifications, bug fixes, or new functionalities, which may be installed automatically. By using our software, you agree to these updates. Sutra Analytics does not guarantee the availability of any feature for the entire subscription period.

Confidentiality

Our software contains proprietary and confidential information belonging to Sutra Analytics. You may not disclose or misuse this software, algorithms, or any related information, as it could infringe on our trade secret rights. Your license key is personal and confidential; sharing it with third parties will void this license.

Sutra Analytics grants you a personal, worldwide, non-transferable license to use the software solely for accessing and benefiting from the Services. Modification, distribution, reverse engineering, or extracting source code is strictly prohibited unless explicitly permitted.

Fees and Payments

All fees are exclusive of VAT and other taxes unless otherwise specified, and payments must be made in US dollars unless otherwise agreed in writing. Contact us if you need to use another currency.

Our software is licensed on a subscription basis, with annual payments for continued access and updates. Subscription cancellations will take effect at the end of the billing cycle. Refunds are not available, and subscriptions do not renew automatically.

Licenses are non-refundable and cannot be transferred to another account once activated. To use a different account, a new license key must be purchased.

Warranties and Disclaimers

We aim to provide Services with a high standard of quality but cannot guarantee satisfaction. Except as specified, we make no promises regarding the content, reliability, or suitability of our Services for your needs. Our Services are provided “as is,” and to the extent permitted by law, we exclude all warranties.

Limitation of Liability

Sutra Analytics is not liable for indirect, special, incidental, or consequential damages, including lost profits or data. In all cases, liability is limited to the amount paid for the Services, and Sutra Analytics will not be liable for unforeseeable damages.

Business Use

If you are using our Services on behalf of a business, that business agrees to indemnify Sutra Analytics from claims, damages, and expenses arising from use of the Services.

Terms Modifications

We may update these terms as necessary to reflect changes in the law or Services. Modifications will take effect 14 days after posting, except for legal or feature-related updates, which take effect immediately. If you disagree with any changes, please discontinue use of the Services.

Governing Law and Jurisdiction

This agreement is governed by the laws of England and Wales, with disputes subject to their jurisdiction.

Data Retention

Sutra Analytics may store user data for up to 30 days after termination. Users are responsible for securing copies of their data, as Sutra Analytics will not retain or restore data after the retention period.

Sutra Analytics may store user data for up to 30 days after termination. Users are responsible for securing copies of their data, as Sutra Analytics will not retain or restore data after the retention period.

Support and Assistance

Licensed users may contact our support team for technical assistance. While we will strive to address concerns, resolution is not guaranteed.

Account Security

You are responsible for maintaining the confidentiality of any passwords or accounts associated with our Services.